Distributor → reseller → customer
A distributor holds resellers, a reseller holds customer workspaces, and a workspace can also be a direct customer with no reseller at all.
Partners
SignTempo is built with a distributor and reseller layer inside the product, not bolted on commercially. Partners hold their own seat pools, brand the portal, and support their customers without asking us for access.
A distributor holds resellers, a reseller holds customer workspaces, and a workspace can also be a direct customer with no reseller at all.
Licences are allocated from SignTempo to a distributor, from a distributor to a reseller, and consumed as customer screens pair.
Brand name, logo, accent colour, support address and email sender, on a verified portal domain of your own.
Distributor and reseller teams each have admin and read-only user roles, with support access recorded in the customer's audit log.
Bulk-create devices, print QR setup cards, and hand the installer a card instead of credentials.
Open a customer workspace for support when they have granted it, fix the layout, and leave a logged trail behind.
Uptime, offline alerts, screenshots and incidents across every customer you are responsible for.
Tell us the market you sell into and the volume you expect, and we will come back with seat pricing and onboarding.